For years, John relied on a wood stove to get through freezing New England winters, even while living with advanced cancer. Then his hospice team and a local business got involved.


For years, John relied on a wood stove to get through freezing New England winters, even while living with advanced cancer. Then his hospice team and a local business got involved.

“My job is all about knowing who my patients are and what matters to them.” Meet Crystal Downs, an RN case manager in Massachusetts.

When does palliative care end and hospice begin? Where do their services differ? And how does insurance factor in? An expert explains all this, and more.