Complex Care Conversations is a day-long interactive, small-group program for clinicians who treat individuals dealing with serious, progressive illnesses. Participants will learn how to navigate goals-of-care conversations to elicit patients’ values and preferences in a mutually transformative way for clinicians and patients when time matters most.

This course will shine a light on a critical but often misunder­stood caregiving role on the hospice team: the hospice chaplain. We will demystify common misconceptions and assumptions about the work chaplains do. Participants should leave this course equipped to effectively partner with chaplains to meet the holistic needs of hospice patients, their families, and the medical professionals who care for them.

In this program participants will learn how to identify charac­teristics of late-stage dementia, tips for communicating more effectively and for making a connection with a client living with dementia. In addition, we will review six types of services available in the community and discuss when your client with dementia will be eligible for each service.

This course will examine the cross-cultural differences in how a dementia diagnosis is viewed and managed within families or communities, and the influence of cultural norms on caregiving roles and decision-making.

When caring for a loved one requires more than we can do on our own, we need to know what services are out there to help us. In this session we will review the options available at all stages of illness, how they differ and how to know which one is the right choice for your loved one. This presentation is part of our Caregiver Confidence education series designed to provide education, support, and resources for those caring for loved ones. There will be time for Q&A following each presentation. Healthcare Professionals, please note this class is intended for family caregivers and is not eligible for CE credits.

This course reviews current medications for Alzheimer’s and related dementias, including cholinesterase inhibitors, memantine, and new anti-amyloid therapies. It highlights clinical indications, side effects, and monitoring strategies. Non-drug approaches like cognitive stimulation and caregiver support are also emphasized to promote comprehensive dementia care.

This course will help clinicians distinguish normal aging from early signs of dementia and other cognitive concerns. It covers practical examples, screening tools, and communication strategies to support older adults with empathy and clinical clarity. Participants will leave with evidence-based approaches to promote brain health, recognize red flags, and guide families through aging-related changes.

Caring for a loved one strains even the most resilient people. In this session of our Caregiver Confidence education series, we will discuss strategies for dealing with caregiver stress and learn effective ways to preserve your own health and well-being. Healthcare Professionals: please note this class is intended for family caregivers and is not eligible for CE credits.